About Us
A Value Commitment to Our Customers
McSwain Carpets & Floors is the premier flooring provider for quality brands including Karastan, Shaw, Mohawk, Mannington, and many others in Cincinnati, Dayton and Northern Kentucky. We strive to exceed our customers’ expectations, placing a high emphasis on customer care with the goal of providing a hassle-free experience. Our founding principles have remained unchanged since established by Ron McSwain in 1968: provide the customer with the best possible service, selection, value, and quality.
Our Commitment to Trust
The team at McSwain Carpets & Floors has made every effort to operate an ethical business for employees and customers alike. We believe we are a ‘people business’ as we foster lasting relationships with our customers, employees, vendors, and communities that are built on trust. We do not take these lightly, and it is our goal to seek input and feedback to continually improve these relationships.
Giving Back to the Community
For many decades, McSwain has generously given back to the communities in which we are rooted, supporting local families and local non-profits, such as Habitat For Humanity.
Why Choose McSwain
For 55 years, McSwain Carpets & Floors has provided quality flooring and unmatched service. With nine showrooms across Cincinnati, Dayton, and Northern Kentucky, you’ll find thousands of carpet and hard-surface options to choose from.
Over 56 Years of Quality Service and Flooring
More than 56 years after our first store opened, McSwain Carpets & Floors is still very much a family business. President Jason McSwain continues to uphold the tradition of putting customer service first.
Proud Member of the National Floorcovering Alliance
McSwain Carpets & Floors is a proud member of the National Floorcovering Alliance. The NFA is an association of the largest and finest floor covering dealers in North America. Fewer than a tenth of one percent of all flooring dealers meet the exceptional criteria of high-quality sales, service, and integrity required to maintain membership. Thanks to our membership, McSwain Carpets & Floors has access to exclusive products and special purchasing opportunities.
What Our Customers Say
Fantastic company to work with, from selecting the right flooring for my elderly mother to the installation. The installation team and customer service were great and very responsive. We chose McSwain for their excellent reputation and personal service, and we hit a home run. Thanks to everyone involved!
Elizabeth B.
We had a great experience at McSwain. The staff was super helpful and took lots of time walking us through carpet samples. They worked hard to get us a price that we could work with. The installers did a fantastic job and were very courteous and careful. We are happy with the quality of the carpet. Thank you!
Tim G.
I purchased two area rugs from McSwain. They provided very useful information on carpet materials, durability, and cleanability, which helped tremendously in choosing the best rugs for my needs. Communication was very good and the rugs arrived a little earlier than expected. I would highly recommend McSwain.
Mary E.
McSwain has won the exclusive Gold Standard Award for excellence in retailing from the World Floor Covering Association. This national award showcases our commitment to exceed customer expectations and provide an excellent level of service in every step of the flooring process.
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Our experts will come to your home, assess your project, measure your space, and provide a detailed, no-obligation estimate.
